Role
UI Designer
Project start date
2024
Background
Problem
Managing internal communication and organizing members within recovery communities, such as Drug Anonymous (D.A.), can be challenging due to reliance on outdated systems or manual processes. This often results in inefficiencies, miscommunications, and difficulties in tracking essential activities, hindering the overall goal of providing effective support to members in recovery.
Objectives
Streamline Communication
Provide a centralized platform to enhance communication among volunteers, leaders, and members, reducing delays and miscommunications.
Optimize Member and Activity Management
Simplify the organization of meetings, activities, and volunteer tasks, making it easier to track and manage resources within the recovery community.
Enhance Decision-Making
Offer quick access to critical information, enabling leaders to make informed decisions that improve support and community outcomes.
Boost Engagement Through Technology
Combine advanced technological features with user-friendly design to foster higher engagement and proactive participation from members and leaders.
Design Solutions
D.A. faced the challenge of transitioning from traditional paper formats to a fully digital tool, requiring a careful balance between preserving essential information and streamlining processes. This shift involved evaluating and negotiating which data points were truly necessary for the first phase of the product, ensuring the tool remained focused, efficient, and easy to adopt.
During this transition, some less relevant information was deferred for future phases to prevent overwhelming users with unnecessary complexity. This strategic approach allowed the team to build a core product that meets the immediate needs of the recovery community, while maintaining the flexibility to incorporate additional features and data in later stages.




